FAQ · For patients

How do patients contact their clinic?

The clinic’s contact details are shown with every patient’s results. On Doxtor Pro, patients can also write to the clinic from the patient portal, and the clinic replies there.

More questions like this All FAQs

FAQFor patients
Can a parent or carer see a patient's results?
Yes, if the clinic gives them access to its patient portal. It is part of Doxtor Pro.
FAQFor patients
Can patients book a test online?
Yes, where the clinic offers bookings in its patient portal. The clinic confirms each request before the test is arranged.
FAQFor patients
Do patients need an account?
No. Every patient can open their results from a secure link that asks for their date of birth.

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Related resources

Can a parent or carer see a patient's results?

Can patients book a test online?

Do patients need an account?

Make blood testing easier to manage